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360 Virtual Assistants is a business division in 360 Solutions with a variety of products and services offerings for companies, executives, entrepreneurs, etc. within UAE and around the world performed by a highly qualified and experienced team.
We are pleased to offer our monthly package including essential virtual services. The package can be customized according to specific requirements.

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Old Documents Digital Archiving

360 Solutions completed the digital archiving at the Engineering Services Department of ADGAS by digitizing its old documents as a final phase.

ADGAS Engineering Services Department

ADGAS Engineering Services department (ESD) in Das Island is the sole custodian and distributor of documents & drawings for all the ADGAS assets in DAS Island. ESD is divided into three sections: Data management, Record office, and Drawing office. ESD uses SmartPlant Foundation (SPF) and SPF tools (SPPID, SPI, SPEL, and SP3D) by Intergraph for its engineering drawings and information. ESD stores the Modification files, the history of the LNG plant, in a library since 1975.

Challenges due to high volume of paper documents and especially old paper documents

  • Rising volumes: The volume of the hard copy files in storage has been steadily rising.
  • Space limitations: Continuous growth of paper documents caused space concerns.
  • Weather conditions: Most of the paper documents, especially the Modifications files, got affected negatively by the weather conditions.
  • Poor Quality: Some of the old documents ‘ quality started to get worse with time.
  • Accessibility: Poor accessibility as documents could not be found easily and fast or used by more than one engineer at the same time.
  • Security: Paper documents mean low security.

ESD decided to go forward with document digitization and archiving

ESD decided to digitize its documents to properly organize, manage and store the data in Shared Folders as its mission is to provide ADGAS users with the highest quality of document management services electronically in a timely, accurate, and cost-effective manner by utilizing the most advanced technology and solutions.

How document digitization enhanced the business process within the department

  • Quick Access: Quicker access to documents means a quicker response from employees. This saved time and money.
  • Storage needs reduction: The reduction of paper documents resulted in physical storage needs reduction.
  • Preservation of old documents: Old documents are preserved and saved from further damage, and available to use.
  • Flexibility and Cost Savings: Because of quick access and storage needs reduction.
  • Security: The digitized documents ensured better security throughout the organization.

“It has been a pleasure to work with 360 Solution to digitize our Engineering Modification documents . We would like to thank you for your efforts in making the documentation paperless.
360 Solutions helped facilitate the transition from a largely paper-based system to a more efficient electronic-based system. Now we can provide more quality and more efficient services to our internal stakeholder by supplying information at any time by fast retrieving.”

Saleh Al Jabri– Manager, Khalid Al Hamdani- DSE, Housam Halimeh– Document Controller
and the team of Engineering Services

ADGAS Process Engineering & Energy Department- Digital Archiving

ADGAS Process Engineering

ADGAS Process Engineering & Energy Department is divided into three teams: Operation, Process, and Energy. The vision of the department is to be recognized as a reliable and trusted competent department in shaping the efficient ADGAS Present & Future Operation. The department’s mission is to become the best-in-efficiency Process Engineering & Energy services department .

Challenges due to high volume of paper documents

  • Accessibility: Paper documents consumed the storage space quickly over time. Employees faced difficulties in allocating, sorting, and identifying documents.
  • Productivity: Paper documents resulted in limited access to information of employees from the same team. Moreover, employees’ workload increased as they were trying to match up the documents with existing scanned copies or manually, entering the required data from the documents. These issues resulted from the poor quality of the existing scanned copies.
  • Security: Paper documents could leak out within the organization since individual employees were able to access records and make copies without permission. Paper documents mean low security and lack of privacy.

How document digitization by 360 Solutions enhanced the business process management improvement within the department

  • Easy Access: Documents are accessible to all authorized employees. Employees can retrieve the documents immediately and share them with any other employee. This saves the knowledge workers’ time .
    Searchable Text: A specific text can be searched within the documents, which significantly eases the searching process for required data.
  • Cost Savings: The cost for data storage of digitized documents is lower compared to paper documents storage.
  • Security: The digitized documents can be encrypted by access controls through passwords and an authentication system.

“360 Solutions helped us move to a paperless office environment by digitally archiving our paper documents- now we can easily access and quickly retrieve any documents. “

Haitham Salmeen Abdulla,
Manager of Process Engineering & Energy Department- ADGAS

360 Solutions completes documents digitization of NDC HRD

360 Solutions’ team completed in January 2016 the digitization of Human Resources Department documents of National Drilling Company (NDC), Abu Dhabi- UAE. They moved from paper-based environment to a digital platform to drive secure, safe, and compliant management of the HR documents. Now the NDC HRD team has all the business-critical documents at their fingertips and they do not have to spend hours of their valuable time looking for a certain file or document. Any target search in the digitally structured environment takes just seconds, the same document is available to several team members at the same time and they can share it securely with any third party of choice (government, auditors, etc.) Digitization eliminates the chances for having incomplete information or letting a file get lost.
The Human Resources Department of National Drilling Company (NDC) now benefits from maintaining their documents in an electronic format, enjoying the ease of accessibility and storage efficiency.

360 Solutions- a registered supplier of IT products and services for major companies in the UAE

We are glad to announce that 360 Solutions now is an official registered supplier of IT products and services for all the major government institutions, public companies, and private groups of companies from various industry sectors in the United Arab Emirates (in particular Dubai, Abu Dhabi, RAK, Fujairah).
360 Solutions management team is excited to broaden the range of its customers and looking forward to new business collaborations.

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