360 Solutions assists public sector (government institutions) for E-Government initiatives (E-Access, E-Forms, E-Payment, E-Documents, etc.) in the UAE and Middle East by consulting and implementing technology solutions (digital archiving, customer on boarding, mailroom automation, correspondence management system, invoice processing, human resources solutions, contact center solutions, citizen request management system, complaint management, etc.) for transforming from traditional department centric model to a citizen centric model, to streamline and automate processes like client identification, data collection and documentation processes in order to meet the increasing customers’ demand for better quality and responsiveness, expanding the reach and accessibility for allowing a faster and more transparent access to government services.


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